Dear Esteemed Customer,

As a customer-centric organization, we are constantly seeking ways to improve our service delivery to you. We have created a Service and Efficiency Unit, in line with extant regulation, with the sole aim of listening to your complaints and addressing all service-related issues in a timely manner.

Kindly contact the Service and Efficiency Unit via email at This email address is being protected from spambots. You need JavaScript enabled to view it. at any time to report service-related matters, including employee conduct, for immediate resolution.

Thank you for choosing AIICO Insurance Plc.