Vacancies
A career at AIICO Insurance Plc. affords a truly unique experience which offers more than just the opportunity to work for a strong, stable and value- rich company. A career at AIICO is an opportunity to be part of a company with a strong legacy, a dynamic structure, a futuristic outlook and a company that continuously impacts the society in many positive ways.
AIICO affords its employees an unparalleled foundation on which to build their careers, creating the opportunity of being part of a bright, interesting and experienced team working together to chart new paths in the insurance sector. We offer not only an opportunity to build your career and realize your potentials but the rare chance to make a difference in the lives of our diverse clientele and the society at large.
THRIVE PROFESSIONALLY AND PERSONALLY AT AIICO INSURANCE PLC
At AIICO Insurance Plc., we believe in fostering an environment where individuals excel, both personally and professionally. We offer a comprehensive employee value proposition designed to empower you, support your well-being, and fuel your career aspirations.
We offer:
- Stress-Free Work-Life: Hybrid work schedules, competitive leave, and reliable transportation.
- Holistic Wellbeing: Health & wellness programs, and subsidized gym memberships.
- Grow with Us: Sponsorship for professional certifications, coaching, learning and development opportunities, and more.
At AIICO, we recognize that our employees are our greatest asset. We are committed to fostering a supportive culture where you feel valued, respected, and empowered to achieve your full potential. Join us and embark on a rewarding career journey that makes a difference.
Currently Available positions
SYSTEM CONTROL OFFICER
location
Lagos, NigeriaJob Cateogry
SYSTEM CONTROL OFFICERClosing date
To advise IT and business stakeholders on IT and System control best practices of the operations and processes to reduce risks and improve efficiency and financial profitability.
ROLES AND RESPONSIBILITIES
- Support all Internal Control assessment, operation Risk and execution of activities.
- Ability to write SQL or ACL script for new request or amend existence Scripts to suit the new requirement of assigned tasks.
- Gather and analyze data for key deliverables relating to effective execution of Internal Control Activities.
- Conduct vulnerability and penetration assessment.
- Conduct risk assessment from cord insurance operations.
- Develop a detailed understanding of the activity under IT risks and controls.
- Assist in the recognition of key risk areas, incidents, control issues and assess their impact and recommend actions to enhance control.
- Assess IT risks and internal control strengths and weaknesses. Develop Control Check List and work program.
- Monitor the developed control check list for compliance and execute the work outlined in the work program.
- Conduct various IT review in line with IT annual plan and other assigned tasks.
- Advise IT and business stakeholders on control best practices within their processes to reduce risks and improve efficiency and financial profitability.
- Prepares formal report, expressing opinions on the adequacy and effectiveness of the system and the efficiency with which control activities are carried out.
- Document the work performed and conclusions, and appraises the adequacy of the corrective action taken to improve deficient conditions.
- To assist the System Control manager in providing reasonable assurance on the IT control operations of the company.
CORE COMPETENCIES
- Communication & Presentation Skills.
- Problem-Solving & Decision-Making.
- Analytical & Strategic, and Critical Thinking.
- Pay attention to details and very smart.
- Negotiation & Stakeholder Management
- Initiative & Proactiveness
- Time & Self-Management.
- Team Collaboration & Interpersonal Skills.
FUNCTIONAL COMPETENCIES
- Proficiency in Audit Command Language (ACL) / Structure Query Language (SQL)
- Strong MS Excel, Word, and Power Point skills.
- Strong Data Analytical Skills.
- Meticulous and results-oriented, with the ability to strive in a fast-paced work environment.
- Monthly exceptions and activities report.
- Provide a reasonable assurance on IT System security and functionalities.
- Report of IT applications review.
- Prompt detection of wrong or abnormal posting into System.
EDUCATION AND EXPERIENCE
- First degree in computer science, Accounting /finance or any related discipline.
- Professional qualification (ACA, CISA) would be an added advantage
- Minimum 2 years of working experience in IT control or IT Auditing, Data analytics related role in a Financial Institution or External Audit and proficiency in SQL or ACL
CREDIT CONTROL OFFICER
location
Lagos, NigeriaJob Cateogry
CREDIT CONTROL OFFICERClosing date
The Credit Control Officer is responsible for managing and controlling the company’s receivables / payables, ensuring both brokers and insurance company accounts are properly reconciled.
ROLES AND RESPONSIBILITIES
- Reconcile brokers and insurance company accounts, ensuring all premiums, claims, and payments are accurately recorded.
- Timely payout of commission earned to the brokers and agents.
- Timely payout of coinsurance payments Naira / USD.
- Prompt journal raising and posting, with other delegated tasks.
- Prepare regular reports on outstanding debit notes, providing analysis on aging accounts and overdue payments.
- Reconciliation of claims recoveries.
- Attend to internal and external audit request.
CORE COMPETENCIES
- COMMUNICATION: Strong written and verbal communication skills to liaise with clients and internal teams effectively.
- PROBLEM-SOLVING: Proactive in identifying and resolving payment issues or customer concerns.
FUNCTIONAL COMPETENCIES
- TECHNOLOGY PROFICIENCY: Proficient in using accounting software, spreadsheets (e.g., Excel), and other financial tools.
EDUCATION AND EXPERIENCE
- EDUCATION:
- BSc/BA in accounting, finance or relevant field.
- PROFESSIONAL QUALIFICATION:
- Professional certifications such as ACA, ACCA, etc is an added advantage.
LOCATION MANAGER
location
Benin, Jos, Owerri, Onitsha, NigeriaJob Cateogry
LOCATION MANAGERClosing date
This Individual is responsible for Managing sales of the company’s products and services within the assigned location and provides ongoing support to sales channels. Ensures consistent, profitable growth in sales revenues through effective performance management of the agency businesses. Communicate and execute strategies as defined by the Business Unit leadership to the Agency team and staff within the location.
ROLES AND RESPONSIBILITIES
- Collaborate with Head Sales and Agency Operations in achievement of sales targets.
- Develop strategies in achieving the sales targets within the location.
- Manage the assigned location maximize sales revenues.
- Manage effective communication to compensate, coach, appraise and train sales force
- Drive target set among business units and agencies as well as driving quarterly results (Premium Income, Recruitment and Policy count).
- Hold regular monthly meetings with Agency Managers and Unit Managers to get feedback on issues relating to the business and the location.
- Review progress of agent recruitment, agent retention, and agent engagement throughout the business units at regular interval.
- Schedule and ensure delivery of new agent’s orientation and sales training programs within the location.
- Ensure delivery of training seminars on selling and marketing programs.
- Effectively disseminate information of new products, services and other general information of interest to customers and sales force.
- Maintain proper use of company resources to ensure efficient and stable sales results.
- Guide business unit and agency managers to develop effective sales strategies.
- Performs other job-related duties as may be assigned from time to time.
- Assist in the receipt and resolution of insured’s’ complaints/internal customer inquiries and requests including investigation and resolution of sales force discrepancies and policy corrections.
- Effectively Manage the team within assigned location to deliver on agreed objective
BUSINESS COMPETENCIES
- Company and market Knowledge
- Understanding the Customer
- Planning and Organising
- People Management
- Negotiation and persuasion
- Communication and presentation
- Management of information
- Financial Acumen
- Computer Proficiency
TECHNICAL COMPETENCIES
- Understanding of Insurance principles and practice
- Knowledge of Insurance products and services
- Knowledge of insurance Legal framework
- Compliance and operational risk
UNDERWRITING COMPETENCIES
- Risk perception and Assessment
- Pricing the risk
- Underwriting processes
- Underwriting Management
CLAIMS COMPETENCIES
- Claims notification and investigation
- Claims settlement
- Claims management
EDUCATION AND EXPERIENCE
- EDUCATION:
- B.sc in Insurance, Actuarial Science, Business Admin or any related discipline.
- PROFESSIONAL QUALIFICATION:
- Partly or fully qualified Professional (ACIIN or ACII) is an added advantage
- EXPERIENCE:
- Minimum of 7-10 years’ work experience is required for the role.
RETAIL NON-LIFE UNIT LEAD
location
Lagos, NigeriaJob Cateogry
RETAIL NON-LIFE UNIT LEADClosing date
Retail Non-Life Underwriting team is seeking to recruit a young, self-motivated, and talented staff to join team as The Unit Lead. The Candidate will be responsible for overseeing and driving the retail Non-Life Underwriting business within the organization. This leadership role involves developing and executing strategies to achieve business objectives, ensuring the delivery of high-quality insurance products and services, and fostering strong relationships with clients, partners, and internal teams. The successful candidate will identify business' needs and implement plans to actualize the organization’s goals.
ROLE COMPLEXITY
- Candidate must have strong leadership skill.
- Excellent strategic planning and execution skills.
- Must be intuitive to assess risk from end-to-end.
- Analytical and ability to pay attention to details.
ROLES AND RESPONSIBILITIES
- Develop and implement strategic vision for the retail processing Unit.
- Analyze market trends, competition, and regulatory changes to identify opportunities and risks.
- Provide guidance on product development, pricing, and distribution strategies.
- Establish and maintain relationships with key stakeholders, including clients, and key partners.
- Collaborate with marketing and sales teams to enhance brand visibility and customer acquisition.
- Oversee the development, enhancement, and maintenance of retail non-life insurance product.
- Ensure products meet regulatory requirements and customer needs.
- Monitor and analyze product performance, recommending adjustments as necessary.
- Oversee operations teams to ensure efficient and effective policy administration, and customer service.
- Implement and monitor key performance indicators (KPIs) to assess operational performance.
- Identify and implement process improvements to enhance efficiency.
- Ensure compliance with relevant laws, regulations, and industry standards.
- Mitigate risks and proactively address compliance issues.
CORE COMPETENCIES
- Excellent verbal and written communication skills
- Must have eyes for details.
- Proven experience in a leadership role within the insurance industry, with a focus on retail general Insurance
- Strong understanding of insurance products, distribution channels, and market dynamics.
- Excellent inter-personal relationship skill.
FUNCTIONAL COMPETENCIES
- Proficient in the use of Microsoft applications and spreadsheet, Particularly Word, Excel, PowerPoint, and Project and InfoPath.
- Must possess relationship management, analytical & problem-solving skills.
- Excellent strategic planning and execution skills.
- Sound knowledge of regulatory requirements and compliance.
EDUCATION AND EXPERIENCE
- EDUCATION:
- B.SC./HND Insurance.
- B.Sc./HND in any other Science or Social Science course or any related field.
- PROFESSIONAL QUALIFICATION:
- Professional Certification (ACIIN or ACII).
- Excellent strategic planning and execution skills.
- EXPERIENCE:
- Minimum of 5-10 years’ Experience in the insurance industry (Especially from the Retail space).
NON-LIFE UNDERWRITER
location
Lagos, NigeriaJob Cateogry
NON-LIFE UNDERWRITERClosing date
Retail Non-Life Underwriting team is seeking to recruit a young, self-motivated, and talented staff to join the team as a Non-Life Underwriter. The successful candidate will assist the rest of the team to identify business' needs and implement plans to actualize the organization’s goals.
ROLE COMPLEXITY
- Candidate must be intuitive.
- Assessment of risk from end-to-end.
- Analytical and ability to pay attention to details.
ROLES AND RESPONSIBILITIES
- Preparation of quotations for customers/Agents.
- Processing of incoming mails as they come.
- Develop and maintain strong relationships and credibility with the sales force/agents/direct clients.
- Ensure that all underwriting records and files of clients are updated every time.
- Ensure issuance of certificates to clients as at within the SLA.
- Deliver policy documents within 48 hours.
- Ensure that Auto/Fire policies are done to survey/inspection team for pre-loss inspection /survey and risk improvement recommendations communicated to the insured
- Prepare renewal notices 2 months before renewal and deliver to agents/clients within the assigned time.
- Ensure that any policy with a loss ratio above 70% is escalated to higher authorities.
- Ensure compliance with the KYC/CFT requirements of the company in respect of both new and renewal businesses.
- Ensure that Auto/Fire policies within the retail province are sent to survey/inspection team for pre-loss inspection /survey and follow-up until the survey is carried out and risk improvement recommendations communicated to the insured.
- Ensure debit notes are issued and a receipt obtained in respect of all transactions within 48 hours.
- Acknowledge all emails and diarize for follow-up within 2 hours.
- Deliver endorsements in respect of all policy alterations and renewals.
- Any other functions as deemed necessary by the team lead for the unit.
CORE COMPETENCIES
- Excellent verbal and written communication skills
- Must have eyes for details, and must be able to work with little or no supervision.
- Knowledgeable in excel skills.
- Must possess strong underwriting skill in non-life business.
- Excellent inter-personal relationship skill.
FUNCTIONAL COMPETENCIES
- Proficient in the use of Microsoft applications and spreadsheet, Particularly Word, Excel, PowerPoint, and Project and InfoPath.
- Must possess relationship management, analytical & problem-solving skills.
- A bit of claim knowledge is an additional advantage.
EDUCATION AND EXPERIENCE
- EDUCATION:
- Insurance Background or other relevant fields
- PROFESSIONAL QUALIFICATION:
- Optional
- EXPERIENCE:
- Experience in Non-life Underwriting or closely related roles.