The singular objective of our Claims management process is to guarantee our numerous customers a prompt and friendly claims settlement experience.
As such, we continuously define, manage and accelerate our processes to improve our service delivery standard.
Once a claim has been notified, adequately substantiated, discreetly investigated and equitably quantified, an approved settlement offer is communicated to the Insured and/or the Broker as an acceptance of liability on the policy.
AIICO Insurance Plc. issues its cheque in settlement of claims immediately upon receipt of the Discharge Voucher from the insured.