The singular objective of our Claims management process is to guarantee our numerous customers a prompt and friendly claims settlement experience.
As such, we continuously define, manage and accelerate our processes to improve our service delivery standard.
Once a claim has been notified, adequately substantiated, discreetly investigated and equitably quantified, an approved settlement offer is communicated to the Insured and/or the Broker as an acceptance of liability on the policy. AIICO Insurance Plc. issues its cheque in settlement of claims immediately upon receipt of the Discharge Voucher from the insured.
THE AIICO CLAIMS WHEEL
Register your claims in Five (5) steps.
1. GROUP PERSONAL ACCIDENTS/WORKMEN COMPENSATION
The followings are the lists of substantiating documents required for claim processing:
2. MOTOR INSURANCE
A. MOTOR THEFT
B. MOTOR ACCIDENT/FIRE DAMAGE
C. WHERE NEGLIGENT THIRD PARTY IS INVOLVED
D. BODILY INJURY TO THIRD PARTY
3. ELECTRONIC EQUIPMENT
4. COMBINED INDUSTRIAL ALL RISKS
FIRE INSURANCE/CONSEQUENTIAL LOSS
PLANT ALL RISKS
5. PACKAGED POLICY
AIICO Plaza, PC 12, Afribank Street,
Victoria Island, P.O.Box 2577, Lagos, Nigeria.
Tel:+234-1 2792930-59, 08022021804, 08022021805
07000AIICARE (0700 0244 2272)
07001AIICARE (0700 1244 2272)
07002AIICARE (0700 2244 2272)
Excess is the amount that the Insured is responsible to bear as per the policy terms and conditions in respect of each and every claim payable by the insurer.
Betterment is a percentage imposed on a property when new parts are used for repairs of old parts by the insurance company. The Insured is made to bear the betterment(%) charges.
We show serious commitment to the processing and prompt settlement of all genuine claims. Our process is devoid of unnecessary bureaucracy since we are aware that the death of a loved one creates stress on its own.
Plot PC 12, Afribank Street,
Victoria Island, Lagos.
Tel: 2702050-50, 4753360,4753362,
via our feedback form
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