Claims Payment

In line with our resolve to ensure easy and timely resolution of your claims’ request, please see below our target timeline for the settlement of your claims.

Please be assured that we are committed to ensuring that the process is stress-free and seamless. Please let us know via complaints@aiicoplc.com where your expectations are not met.

Life Policies


 
 
Target Timeline
Maturity Savings / Endowment Policies Acknowledgement within 24 hours of receipt of the maturity notice
  Benefit Payment (Savings) Payment on maturity date.
  Benefit Payment (Endowment)

Payment within 3 working days after documentation for all amount.

Surrender   Acknowledgement within 24 hours of receipt of surrender request.
  Benefit Payment Within 3 working days for all amount.
Death Claims   Acknowledgement within 24 hours of receipt of claim notification
  Payment of claim  Payment within 3 working days after documentation for all amount

Non-Life Policies


 
Target Timeline 
Claim Notification  Acknowledge within 24 hours of receipt of notification.
Motor claims Payment  Within 48 hours on receipt of executed discharge voucher
Non-Motor Claims Payment  Within 3 working days on receipt of executed discharge voucher

About Us

AIICO Insurance Plc., is the leading life insurer in Nigeria.

Founded in 1963, AIICO provides life and health insurance, general insurance, investment management and pension management services as a means to create and protect wealth for individuals, families and corporate customers.